WHY DO WE LIKE WOOL?

Wool is nature’s own high-performance fiber, offering durability, warmth, flexibility, and reliability. Most of the wool we use comes from New Zealand sheep, raised by farming families committed to sustainable and caring practices.

Wool is an excellent natural insulator and helps reduce noise, adding coziness and warmth to a room. It’s naturally flame-retardant and does not melt like man-made fibers. It is also sustainable, renewable, and biodegradable. Its highly absorbent nature helps control the humidity of a room, meaning that it can hold 33% of its own weight in water before feeling wet.

For allergy sufferers, a wool carpet or rug will help to cleanse the air of dust, airborne allergens, and Volatile Organic Chemicals (VOCs). It is a common misconception that hard floors are better for allergy sufferers – this means allergens and dust can travel in the air, which can make symptoms more pronounced. A 100% wool rug or carpet in a room will help limit the impact of living with an allergy."


MAINTENANCE FOR YOUR CARPETING & AREA RUGS

Vacuum regularly using the handheld attachment or a vacuum without a beater bar. Clean spills immediately. Use a professional area rug cleaner on an annual basis.

HOW TO CLEAN


Wool Fibers: With a dry cloth, blot out stain as much as possible. Mix a very small amount of dish soap with a cup of cold water. With a clean sponge and soap mix, gently remove remainder of the stain and then blot the area with a dry towel. Avoid excessive heat or agitation.

Silk Fibers (Real Silk): With a dry cloth, blot out stain as much as possible. Pour club soda onto a clean cloth and blot the stain. Use a dry cloth to absorb any excess club soda. Allow area to air dry.

Natural Fibers ( Jute / Hemp / Aloe / Sisal / Nettle ): With a dry cloth, blot out stain as much as possible. Loose threads on the face of the rug should be trimmed with scissors. Do not pull loose threads. Spills should be gently blotted with a clean, un-dyed cloth. Work from the outer edges of the spill towards the center. If applying cleaning solvents, test on a small area first. For stubborn stains, use a professional cleaning service. Do not dry clean, as strong cleaning chemicals may damage or fade the rug.

Faux Silk Fibers ( Bamboo Silk / Viscose / Tencel ): Viscose rugs are constructed of wood cellulose fibers, which absorb moisture easily, therefore wet cleaning is not advised. If cleaning should become necessary, dry cleaning is preferable. However, always check with the dry cleaner since some harsh chemicals may cause discoloration to the fibers. Do not spot clean with water as cellulose fibers will turn yellow or discolor when wet. Avoid placing viscose rugs in high-traffic areas to minimize the need for cleaning.

KNOWING YOUR CARPETING & RUGS

Color: No two rugs are the same. Slight color variations are common for handmade rugs, as dye lots may change over a period of time.

Shedding: All wool rugs will shed. Shedding will subside over time, depending on traffic and wear. It typically takes 20-25 vacuums to curtail shedding.

Creases: If your rug has been rolled or folded for shipping, it may include creases. Creases should disappear within 1 – 2 weeks when laid flat. Reverse rolling the rug overnight will help.

Sprouts: Loose fibers or sprouts are a normal part of the break-in process of handmade rugs. To remove, use scissors to clip them even with the pile. Do not pull the fiber out.

Fading: If exposed to direct sunlight, rug colors typically fade over time, even if they are fade resistant.

Wear: As a general rule, rugs of all materials and constructions should be rotated every 3-6 months to balance color and evenly distribute wear.